Shipping Policy – Eau de Parfum Products
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays are processed on the next working day.
2. Shipping Time
- Standard delivery typically takes 3–7 business days, depending on the location.
- Delivery timelines may vary due to external factors such as courier delays or weather conditions.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping may be offered on select orders or promotions.
4. Order Tracking
- Once the order is shipped, a tracking ID will be shared via email or message.
- Customers can use this ID to track their shipment in real-time.
5. Delivery Attempts
- Courier partners will attempt delivery multiple times.
- If delivery fails due to incorrect address or unavailability, the package may be returned.
6. Address Accuracy
- Customers are responsible for providing accurate shipping details.
- Orders with incorrect or incomplete addresses may be delayed or canceled.
7. Damaged or Missing Packages
- If the package arrives damaged or items are missing, report the issue within 48 hours of delivery.
- Provide clear images of the package and product for verification.
8. Shipping Restrictions
- Delivery availability may vary for certain remote locations.
- Orders to restricted areas may be canceled with a full refund.
9. Delays
- While every effort is made to deliver on time, delays may occur due to unforeseen circumstances.
- In such cases, updates will be communicated as soon as possible.
For any shipping-related queries, contact customer support at luxifyscent@gmail.com